Nectar360 – Insight Consultant – 12M FTC

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered by data and by strong relationships with some of the UK’s favourite brands. The Nectar360 team develops loyalty programmes, turning insight into something that makes a real difference, across both traditional and digital media. It’s like an agency within a retailer, and retail media is a crucial part of our future. The culture might not be what you expect either, because there’s no setup quite like this one. The team is a real priority, connected to almost everything the business does and playing a key role in driving profitability. It’s a place where you can take risks, learn from them, and be recognised.

12 Month Fixed Term Contract

About the team

Nectar360’s Data & Insight team sits at the heart of how Sainsbury’s and Argos partner with leading FMCG brands, using the UK’s largest loyalty dataset to unlock powerful customer insights. Working in a fast-paced, collaborative and commercially focused environment, the team delivers multi-channel marketing and insight solutions that help brands better understand shopper behaviour and drive growth. You’ll be joining a high-performing and energetic team that partners with some of the UK’s most recognisable brands, where innovation, curiosity and continuous learning are at the core of how they operate.

More about the role

As an Insight Consultant, you will take ownership of delivering insight consultancy projects end-to-end for a portfolio of strategic and development clients. You will use customer data and analytics to understand category performance and shopper behaviour, translating complex outputs into clear, compelling narratives that drive commercial decisions. Alongside project delivery, you will play a key role in identifying and shaping new consultancy opportunities, building a strong pipeline and contributing to the team’s overall revenue targets.

Day to day, you will collaborate with analytics, market research, media planning and commercial teams to scope, design and deliver high-impact solutions. You will lead client conversations, develop proposals and manage project delivery, ensuring outputs are delivered on time, within budget and to a high standard. You will also contribute to wider team initiatives, sharing knowledge and supporting the development of best practice across the function.

More About You

You are insight-led with experience turning customer, shopper or commercial data into compelling stories that drive action. You are confident moving beyond analysis to identify the “so what”, communicating clear recommendations that influence decision-making and create value for clients and stakeholders.

Experience in FMCG customer data and insights, is essential, with a strong understanding of how data can be used to answer business questions and support growth. You are comfortable working with large datasets and translating complex findings into simple, engaging narratives for a range of audiences.

You build strong relationships with clients and stakeholders, understanding their objectives and proactively identifying opportunities where insight can solve business challenges. You enjoy working in a fast-paced commercial environment, balancing multiple priorities while taking ownership of projects from brief through to delivery.

You are naturally curious, proactive and collaborative, with a passion for understanding customer behaviour and using insight to drive better business outcomes.

Essential Criteria

• Minimum 3 years’ experience in a customer insights, market research, analytics or consultancy role.

• Experience working within or for FMCG or retail sector.

• Experience using supermarket transaction data, customer panel data, loyalty card data or other large-scale customer behaviour datasets.

• Proven experience delivering customer insights and consultancy projects using customer, shopper or commercial datasets.

• Ability to transform analysis into clear, compelling insight stories and actionable recommendations for stakeholders or clients.

• Experience presenting insights and recommendations to senior stakeholders, clients or decision-makers.

• Strong stakeholder management and relationship-building skills, with the ability to understand business challenges and influence outcomes.

• Demonstrable project management skills, with experience managing multiple priorities and delivering high-quality work to agreed timelines.

• Strong working knowledge of Microsoft Excel and PowerPoint.

Preferred Criteria

• Experience supporting commercial growth through identifying client opportunities, developing proposals or contributing to revenue-generating insight projects.

• Familiarity with category management, shopper behaviour analysis, customer segmentation or marketing effectiveness measurement.

#LI-DN1

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).