Operational Access Management Analyst

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.

In a Nutshell

The Operational Access Management Analyst role will drive and deliver access management controls, audits and improvements. This role is key to supporting our business to be compliant to regulations and policies by managing data and colleague permissions to access different classifications/sensitivities of data.

The role, part of our Operational Compliance team within our Data Governance and Information Seciruty domain in Sainsbury’s Tech, will involve working across multiple systems, using a range of tools and technologies to support us to operate effectively in protecting the business.

The key responsibilities of this role are to manage on two types of governance activity: our approach to ensuring data is compliant, and customer data exracts.

The fundamental purpose of the role is to ensure that customer data is available for our customers, as such, we need to manage, improve and govern it in a way which creates value from that asset. This role will support our compliance to both information and data policies, as well as GDPR.

What your need to do

• Utilise all defined processes to facilitate providing colleagues access to privileged systems and tools.

• Support and manage the implementation of the Personal Identifiable Information (PII) process creation and maintenance of our internal system controls

• Taking the lead from corporate policy, contribute to the building of workflows used for accessing PII data, helping to identify relevant stakeholders and owners to continuously impriove processes for granting colleague access to PII and Commercially Sensitive data.

• Use systems (Microsoft Forms, JIRA etc.) for managing access and in parallel document the process for audit and compliance.

• Ensure access requests and approval are recorded and auditable via ticketing system

• Reporting and policing existing access to PII data aligned to our standing operating procedures in the team

• BAU support of PII access and issues, including facilitate access requests and providing support and guidance for use of PII data where needed

• Provide guidance and be a single point of contact for PII access needs and questions

• Provide reporting where needed to Group Governance and entity/data owners (for awareness of colleagues who can access their resources)

• Manage and run continuous audits for accessing sensitive data

• Managing changes to processes and leading initiatives to enhance compliance against policy and GDPR.

How I will succeed

• Focus on regular and robust self-auditing & auditing busuiness users of activities and auditing across Sainsbury’s data community

• Robust focus on who has access to PII including managing access for leavers/movers and auditing of non-used access and expiring where needed

• Curiosity to understand our opportunity for continuous improvement, including suggesting and testing new ideas, while ensuring PII access considerations are specified and our user experience is maintained during capability developments

• Escalation of non-compliance up to Data Protection Officer through specified tools

• Collaborative not only in the Operational Governance team but across Sainsbury’s data

• Be a problem solver, especially identifying and resolving specific access issues

• Proactive in supporting our ambition to build automation of access management and monitoring, aligned to the Operational Governance strategy

• Role-model for great access management and promote the benefits to all

• Managing a variety of complex tasks within tight timescales, including in-day requests alongside longer term projects

• Develop and utilise your existing network outside and/or within the organisation to share, learn, develop new and enhance existing capabilities – encourage our wider Operational Governance team to do the same

• Strive to become a luminary in Access Management & Audit

What you need to demonstrate

• An innovative mind and a passion for solving problems

• Have good knowledge of GDPR Regulations

• Have good knowledge of the data landscape, across traditional, open source, digital and cloud based environments

• Basic database and cloud configuration skills​

• Some knowledge in the concepts and importance of Access Management

• Strong communication skills​

• Some previous experience or knowledge of BI tools

• Confidentiality and integrity in how we access data

• Attention to detail, especially in managing in-day activity and reporting

• Level of proactivity in driving successful outcomes to support our customers

What decisions can I make & support

• Approvals with respect to proposed data roles

• Approvals of colleagues to each role type

• Prioritisation in managing in-day time and tasks

• Choice in delivery mechanism (i.e. system use development proposals, reporting choices etc.)

• Approach to stakeholder and data owner management

• No specific budget aligned to this role

• Support with eDiscovery practices and processes

Resources available to me

• The Operational Compliance team

• The Data Governance and Information Seciruty team in Tech and wider Sainsbury’s analytics practice

• Specific systems and tools to enable delivery

• Process library

• Clear strategy and prioritise aligned to the work of this role

• Learning and development offering

Grade C4

Please note: This role profile is aimed at describing the core output that should be achieved in this role. It is not intended to include specific tasks, temporary activities or projects to recognise flexibility in a changing context.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).